Address and close critical gaps in care
Elevate quality performance, manage costs and promote plan enrollment by closing gaps in care tied to quality measures.
Target gaps in care tied to quality performance
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Delivered care
Includes medication, immunization and comprehensive medication review gaps.
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Directed care
Includes preventive screening, diabetes and cardiovascular gaps and more.
Enhanced omnichannel outreach and engagement
Our 90,000 dedicated pharmacy colleagues support patients every day at the pharmacy counter, and nearly 50M of our patients regularly use our app for prescription management.
Our trusted community relationships and multi-channel, data-driven engagement build on this foundation and enable us to deliver enhanced support to address and close gaps in care.
Utilize high-touch support and technical capabilities
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Connect members with in-network providers through white-glove care navigation and scheduling support.
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Improve care coordination and visibility with telephonic outreach and electronic prescriber messaging from CVS Pharmacy®, including EPIC integration with MinuteClinic®.
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Seamlessly redirect members and encourage desired health behaviors with QR code and SMS scheduling capabilities.
Discover more solutions for enhanced support
Vaccination services
Help protect your members with flexible, convenient vaccination options, available at on-site clinics or a nearby CVS Pharmacy location.
Adherence
Help members with diabetes, cholesterol or hypertension achieve or maintain optimal adherence to their medications with high-touch, personalized adherence support from our trusted pharmacy teams.
Formulary optimization
Support your formulary strategy by driving therapeutic conversion to desired, cost-effective medication alternatives.
Comprehensive Medication Reviews (CMRs)
Maximize CMR closure with our enhanced patient engagement model to address medication-related challenges and lower downstream medical costs.
Additional solutions
Explore additional solutions that help you engage and support your members to promote plan differentiation, enrollment and overall performance.
Let’s discuss how we can support your business
Ready to learn more about our solutions?
