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Improve and maintain optimal adherence

Maintain and elevate plan performance with data-driven, enhanced adherence support for members with diabetes, high cholesterol or hypertension.

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A CVS pharmacist providing information to a patient picking up prescriptions at the pharmacy.

Scalable support for medication adherence

Our trusted pharmacy teams and innovative digital tools help members stay adherent to their medications. Core adherence interventions from CVS Pharmacy® deliver an 11% average increase* in fulfillment of prescribed medications.

Some members may require additional support to become or remain adherent to their medications over time. Our enhanced solution offers targeted, high-touch support for members with diabetes, hypertension or high cholesterol to drive improved quality outcomes and lower costs.

Delivering greater impact with personalized and expanded care

  • An icon of a cell phone with a health care provider on the screen.

    Our interventions are designed to improve the proportion of days covered for members across their full medication journey.

  • An icon of a laptop with a clock on the screen.

    We utilize historical fill data and proprietary analytics to monitor adherence risk, adjusting channels and timing to personalize outreach.

  • An icon of a health care provider and a patient.

    Our dedicated pharmacists and pharmacy teams provide expanded support including coaching, education and consultation.

Driving improved quality outcomes and lower costs

+8% pts

increase in patients achieving greater than or equal to 80% PDC across Medicare Part D measures*

Up to 7x

return for every dollar spent on improving medication adherence*

Discover more solutions for enhanced support

Vaccination services

Help protect your members with flexible, convenient vaccination options, available at on-site clinics or a nearby CVS Pharmacy location.

Learn about vaccination services
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Gaps in care

Close critical gaps in care tied to quality performance with personalized outreach and omnichannel support.

Learn about our gaps in care solution
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Formulary optimization

Support your formulary strategy by driving therapeutic conversion to desired, cost-effective medication alternatives.

Learn about formulary optimization
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Comprehensive Medication Reviews (CMRs)

Maximize CMR closure with our enhanced patient engagement model to address medication-related challenges and lower downstream medical costs.

Learn about our CMR solution
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Additional solutions

Explore additional solutions that help you engage and support your members to promote plan differentiation, enrollment and overall performance.

Learn about additional solutions
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Let’s discuss how we can support your business

Ready to learn more about our solutions?

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Discover our latest news and insights

Explore what’s new

  • *FOR +8% PTS INCREASE: CVS Health® Enterprise Analytics. Medicare Part D measures of hypertension, cholesterol and diabetes; increase in patient population achieving adherence (≥80% PDC) after receiving high touch interventions vs. baseline; 2023.

  • *FOR UP TO 7X RETURN: National Council Medical Director Institute. Medication Matters: Causes and Solutions to Medication Non-Adherence. September 2018.

  • *FOR 11% AVERAGE INCREASE: CVS Health® Enterprise Analytics, Full Year 2023 vs. Baseline.