Stay informed
Explore the latest articles, keep up-to-date with research reports and learn more about retail pharmacy trends.
Why convenience is the new currency in member experience
Nearly half of Americans delay care when it's inconvenient, leading to gaps in treatment and lower quality of care. Easy pharmacy access is essential for keeping members healthy and engaged.
CVS Pharmacy ® supports this with convenient community locations, extended hours, same-day delivery in most areas and digital prescription tools that simplify medication management.
The impact is measurable. CVS members demonstrate stronger adherence, go to the emergency room less and are more satisfied. This translates to better Medicare stars scores and lower costs for health plan providers.
Is cost-based pharmacy reimbursement working?
McKinsey says, ‘Showing early promise’
McKinsey & Company, a leading management consulting firm, recently published a white paper examining cost-based reimbursement models implemented by retail pharmacies and pharmacy benefit managers (PBMs). The paper highlights how these models (including CVS CostVantage®) are showing early promise in delivering increased transparency, predictability, stability and trust across the pharmacy value chain (critical factors for health plans and employers seeking sustainable, effective healthcare solutions).
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CVS Pharmacy Expands to Serve More Patients
As Rite Aid closed stores throughout 2025, CVS stepped up with new locations in states such as Idaho, Oregon, and Washington to provide your members exceptional, uninterrupted pharmacy care.
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IQVIA Outlines the Future of Pharmacy Care
IQVIA published a white paper on pharmacies' critical role in U.S. healthcare, challenges from medication mix shifts over time, and proposed solutions to strengthen the pharmacy model.
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The 2025 Rx Report: Community pharmacy reimagined
Explore the latest findings from our 2025 survey, including patient preference and demand for personalized, convenient care at their local pharmacy.
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Transforming Pharmacy Care
Our Center of Excellence (CoE) model allows specially trained CVS Pharmacy® colleagues to provide personalized medication therapy management including Rx adherence, comprehensive medication reviews, and more.
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New vaccines available
Learn about the flu and COVID-19 vaccination updates now available at CVS Pharmacy® and MinuteClinic®.
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Uninterrupted crises care through CVS innovation
From hurricanes to wildfires, CVS Pharmacy remains a reliable community partner with pioneering technology and the commitment of our teams . We ensure seamless access to care when natural disasters strike, reopening some stores within 24 hours.
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Expanding tuition assistance
We’re dedicated to helping the next generation of pharmacists through our tuition reimbursement program and scholarships.
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Comprehensive pharmacy care
We do more than fill prescriptions at our 9,000+ retail pharmacy locations.
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Contraception support
CVS® pharmacists can now evaluate patients and prescribe hormonal contraceptives.
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Support for older adults
We support older adults with Medicare education and enrollment resources, a dedicated wellness hub, and more.
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Quality Through Talent
CVS invests in care quality through workforce innovation, launching a new talent center in Chicago, to ensure your members receive the best care.
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Care that connects
CVS Pharmacy® introduces new small format stores to better serve local communities, aligning with the 70% of Americans who prefer in-person care.
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Expanding prescription delivery
Since 2018, CVS Pharmacy has led the way to offer flexible prescription delivery options for 97% of Americans- delivered in as few as three hours and offered free with CVS ExtraCare Plus®.
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Innovation for convenience, connection and savings
CVS Pharmacy is blending digital innovation and human connection—enhancing member experience through tools like the expanded CVS Health® app.
