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Successfully engage members to close CMRs

Improve quality of care and elevate plan performance by connecting with members to complete comprehensive medication reviews (CMRs).

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Addressing quality thresholds with preferred CMR execution

Gain expanded CMR support for newly qualified members

Enhanced targeting criteria for the Medicare Part D Medication Therapy Management (MTM) program means that more members — an additional 3.5 million* — require documented support for services including CMRs.

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Delivered by a trusted partner in care

We serve more than 5 million patients every day to meet their medication needs and provide consultative support. Our established trust and expertise uniquely position us to reach and engage your members for successful CMR closure.

Boost CMR closure with our enhanced patient engagement model

The CVS Center of Excellence (CoE) model is the latest example of CVS transforming pharmacy care to provide more meaningful support for your members. CVS CoE pharmacy teams are specially trained in member outreach and motivational interviewing, and operate outside of the traditional workflow in dedicated space to allow for focused, high-impact clinical conversations. They are located across the country and connect with patients primarily in their local states, allowing for a more personalized CMR experience for your members.

Driving powerful results

Discover more solutions for enhanced support

Vaccination services

Help reduce absenteeism, meet immunization requirements and protect the health of your students, members or employees with on-site vaccine clinics.

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Adherence

Help members with diabetes, cholesterol or hypertension achieve or maintain optimal adherence to their medications with high-touch, personalized adherence support from our trusted pharmacy teams.

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Gaps in care

Close critical gaps in care tied to quality performance with personalized outreach and omnichannel support.

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Formulary optimization

Support your formulary strategy by driving therapeutic conversion to desired, cost-effective medication alternatives.

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Additional solutions

Explore additional solutions that help you engage and support your members to promote plan differentiation, enrollment and overall performance.

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Let’s discuss how we can support your business

Ready to learn more about our solutions?

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