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Explore the latest articles, keep up-to-date with research reports and learn more about retail pharmacy trends.
CVS Pharmacy expands footprint to provide care deeper across the nation
As Rite Aid closes stores across 15 states, CVS Pharmacy is stepping up and expanding its footprint to ensure your members continue to receive uninterrupted high-quality care. This expansion includes opening new stores in states such as Idaho, Oregon, and Washington.
Our stores and teams are well-prepared to provide exceptional service and support, as evidenced by our consistently high patient Net Promoter Score (NPS) of 80 and high satisfaction ratings for our pharmacy staff, service times, and overall support.
How to address pharmacy model challenges and why it is critical to do so
IQVIA, a third-party data provider and thought leader for the pharmacy industry, recently published a white paper about the critical role of pharmacies for patients and the U.S. health care system and challenges to the pharmacy model related to medication mix shifts over time, and proposed solutions to address these challenges.
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The Rx report
We share the latest on consumer and industry trends affecting retail pharmacy.
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New vaccines available
Learn about the flu and COVID-19 vaccination updates now available at CVS Pharmacy® and MinuteClinic®.
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Transforming Pharmacy Care
Our Center of Excellence (CoE) model allows specially trained CVS Pharmacy® colleagues to provide personalized medication therapy management including Rx adherence, comprehensive medication reviews, and more.
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Expanding prescription delivery
Since 2018, CVS Pharmacy has led the way to offer flexible prescription delivery options - even in as little as three hours – for 97% of Americans.
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Innovation for convenience, connection and savings
CVS Pharmacy is blending digital innovation and human connection—enhancing member experience through tools like the expanded CVS Health® app.
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Uninterrupted crises care through CVS innovation
From hurricanes to wildfires, CVS Pharmacy remains a reliable community partner with pioneering technology and the commitment of our teams . We ensure seamless access to care when natural disasters strike, reopening some stores within 24 hours.
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Expanding tuition assistance
We’re dedicated to helping the next generation of pharmacists through our tuition reimbursement program and scholarships.
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Comprehensive pharmacy care
We do more than fill prescriptions at our 9,000+ retail pharmacy locations.
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Contraception support
CVS® pharmacists can now evaluate patients and prescribe hormonal contraceptives.
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Support for older adults
We support older adults with Medicare education and enrollment resources, a dedicated wellness hub, and more.
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Quality Through Talent
CVS invests in care quality through workforce innovation, launching a new talent center in Chicago, to ensure your members receive the best care.
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Care that connects
CVS Pharmacy® introduces new small format stores to better serve local communities, aligning with the 70% of Americans who prefer in-person care.
